Contact

Have a question, need help with placing an order, or just want to connect? We’re here for you.

Get in Touch

Email: Tranqilocompany@proton.me

Phone: (631) 489 6866

Response Time: Within 1 - 2 hours (Monday–Saturday)

For faster support, please include your order number if your message is about a purchase.

Customer Support Topics

We can help with:

• Order status & tracking

• Product questions (CBD & THCA flower)

• Shipping & delivery issues

• Returns or damaged items

• Place a same day delivery order

Business Hours

Monday – Saturday: 8AM – 7PM
Sunday: 9AM - 4PM

Important Notes

• You must be 21+ to purchase our products.

• We only ship to states where hemp products are legal.

• For legal or wholesale inquiries, please include details in your message so we can direct you properly.